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Luxe Creations by Nique

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Terms and Conditions

Effective Date: June 3, 2025
Last Updated: September 9, 2025

Welcome to Luxe Creations by Nique. These Terms & Conditions (“Terms,” “Agreement”) govern your use of our website https://www.luxecreationsbynique.com and the purchase of our products. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.


1. Business Overview

Luxe Creations by Nique is a print-on-demand and custom apparel business based in South Carolina. We create and ship clothing and accessories designed to customer specifications.


2. Eligibility

You must be at least 18 years old or have parental/guardian consent to use this Site and place an order. By using our Site, you confirm you meet these requirements.


3. Orders & Customization

You must be at least 18 years old or have parental/guardian consent to use this Site and place an order. By using our Site, you confirm you meet these requirements.

  • All orders are subject to availability and acceptance.
     
  • Customers are responsible for ensuring all customization details (including text, images, and design specifications) are accurate before submitting an order.
     
  • We reserve the right to reject any order that includes offensive, unlawful, or infringing content.
     

4. Pricing & Payments

  • All prices are listed in U.S. Dollars unless otherwise stated.
     
  • We accept major credit/debit cards and other payment methods displayed at checkout.
     
  • Payment must be received in full before an order is processed.
     
  • We reserve the right to update prices at any time without notice.
     

5. Shipping & Delivery

  • Orders are fulfilled and shipped according to the timelines displayed on our Site.
     
  • Shipping costs, methods, and estimated delivery times will be shown at checkout.
     
  • We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.
     

6. Returns, Exchanges & Cancellations

  • Because our products are custom and made-to-order, all sales are final.
     
  • We do not accept returns or exchanges unless the item arrives defective or incorrect due to our error.
     
  • Customers must notify us within 7 days of delivery with photos of the issue to request a replacement.
     
  • Order cancellations are not allowed once production has begun.
     

7. Intellectual Property

  • All content on our Site, including text, graphics, logos, and product images, is the property of Luxe Creations by Nique and protected by copyright and trademark laws.
     
  • Customers retain ownership of artwork and designs they upload but grant Luxe Creations by Nique a license to print, reproduce, and ship the product as requested.
     
  • Customers are responsible for ensuring uploaded designs do not infringe third-party intellectual property rights.
     

8. Limitation of Liability

  • To the fullest extent permitted by law, Luxe Creations by Nique shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our Site or products.
     
  • Our maximum liability for any claim is limited to the purchase price of the product in question.
     

9. Privacy

Your use of the Site is also governed by our Privacy Policy. Please review it to understand how we collect and use personal information.


10. Governing Law

These Terms are governed by and construed under the laws of the State of South Carolina, without regard to its conflict of law principles. Any disputes shall be resolved in the state or federal courts located in York County, South Carolina.


11. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our Site after changes are posted constitutes your acceptance of the updated Terms.


12. Contact Us

For questions about these Terms, please contact us at:

Luxe Creations by Nique
1726 Gold Hill Road #1052
Fort Mill, South Carolina 29708
Phone: 917-693-2984
Email: support@luxecreationsbynique.com


Return and Refund Policy

Effective Date: June 3, 2025
Last Updated: September 9, 2025

Thank you for shopping with Luxe Creations by Nique. Because all of our products are custom-made and printed on demand, our policies for shipping, refunds, and cancellations are outlined below.


1. Order Processing

  • All orders are processed within 2–5 business days (excluding weekends and holidays).
     
  • You will receive a confirmation email once your order has been placed and another email with tracking information once it has shipped.
     
  • Processing times may be extended during holidays, sales, or high-demand periods.
     

2. Shipping

  • We currently ship within the United States.
     
  • Shipping rates are calculated at checkout and depend on the destination, weight, and size of your order.
     
  • Standard shipping typically takes 3–7 business days after processing.
     
  • Luxe Creations by Nique is not responsible for delays caused by carriers, weather, customs, or circumstances beyond our control.
     

3. Returns & Exchanges

  • All sales are final on our custom and made-to-order items.


  • We do not accept returns, exchanges, or refunds for issues such as incorrect sizing, color preference, or buyer’s remorse.
     
  • Please double-check your order details before completing checkout.
     

4. Damaged or Incorrect Orders

We will replace items that arrive damaged, defective, or incorrect due to our error.

  • Customers must notify us within 3 days of delivery.
     
  • To process a replacement, please email support@luxecreationsbynique.com with:
     
    • Your order number
       
    • A description of the issue
       
    • Clear photos of the defective or incorrect product
       

Once verified, a replacement will be sent at no additional cost.


5. Order Cancellations

  • Because orders are processed quickly, cancellations are not allowed once production has begun.
     
  • If you need to request a cancellation, please contact us within 12 hours of purchase at support@luxecreationsbynique.com.
     

6. Lost or Stolen Packages

  • Luxe Creations by Nique is not responsible for lost, stolen, or misdelivered packages once marked as delivered by the carrier.
     
  • If this occurs, please contact the carrier directly to file a claim.
     

7. Contact Us

If you have questions about our Refund & Shipping Policy, please reach out to us at:

Luxe Creations by Nique
1726 Gold Hill Road #1052
Fort Mill, South Carolina 29708
Phone: 917-693-2984
Email: support@luxecreationsbynique.com

Copyright © 2025 Luxe Creations by Nique - All Rights Reserved.

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